Although the process of reconciliation with the help of a third party has been known since the ancient times, mediation, as it looks today, originated in the second half of the last century and rapidly acquired the status of one of the most effective and fastest ways to resolve conflicts. As shown by a number of official statistics of foreign countries, 60% to 80% of the cases are settled through mediation within 1-2 days.

Mediation is an alternative method of dispute resolution with the assistance of a third neutral, impartial party - mediator, who helps parties, involved in the dispute and voluntarily participating in the mediation, to develop a mutually acceptable solution to the dispute. Mediation - a special form of negotiation with the assistance of a neutral mediator, whose aim is to stipulate finding of a constructive solution.

One of the main advantages of mediation is that the parties actively participate in the mediation and completely control the decision making process of the dispute, which leads to the satisfaction of the parties and the establishment of long-lasting relationships. The flexible regulation of confidentiality during the whole process of mediation and exclusion of any corruption risks made ​​the mediation one of the most popular disputes resolving methods.

Subjects of mediation are:

Mediator - an independent person appointed by the parties or upon the request of the parties by ADR Partners, to assist in resolving the dispute through mediation.

Parties - persons involved in the dispute and who want to resolve it through mediation within ADR Partners.

Participants of mediation - other persons participating in the mediation procedure with the consent of the parties and the mediator.

Principles of mediation:

Voluntariness – the entry of the dispute parties in the mediation is voluntary, and no one can make force to one of the parties to participate in mediation.

Equality of the parties – the parties have the same procedural rights and obligations. The mediator should provide a balance between the interests of both parties and should not put one of the parties in a privileged position in relation to the other side.

Independence, neutrality and impartiality of the mediator - the mediator takes a neutral position and strives to avoid preconceived or prejudice attitude to any party. The mediator must always act impartially.

Transparency - the mediator strives to be honest and sincere to the parties and other mediation participants, explain to them the nature and meaning of their actions, answers the questions arising in relation to the mediation process.

Responsibility - the mediator guarantees management of mediation procedure, adherence to the principles of procedure. The mediator explains to the parties that they are responsible for the decisions and agreements reached during mediation.

Integrity – during the mediation preparation and its conduct mediator should carefully follow all the rules of mediation, principles and norms.

Competence - the mediator agrees to the conducting of the mediation only in those cases, for which he has the necessary qualifications and experience.